SHIPPING & RETURNS

Shipping is already calculated into item costs that is why most shipping is free for lower 48 states. Orders are shipped 3-5 business days after order was placed unless otherwise noted. Most custom orders go through an approval process before being shipped out so if you placed a custom order and do not see any shipping information please look out for us sending approval messages/images. If you have any questions or concerns on the ship time-frame of some products contact us and we can provide more information.

Our free shipping uses USPS Ground Advantage as well as UPS Ground, if you wish to use FedEx Ground please reach out to us before hand so that we can make note on your order.

Express shipping is available from the checkout screen and may vary depending on order value so that we can purchase additional insurance.

If wanting to ship outside of the lower 48 states, we do offer AL & HI options at a cost for shipping. If you are inquiring about an order that is outside the United States, please reach out to us so that we can see what we can do to get something to you.

No matter your shipping inquiry, we are happy to assist you in getting your order! Any issues with orders we will reach out to you by phone or email.

RETURNS

If you are interested in returning your order back to us, please read below for more information on how returns work.

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  • Returned items may be subject to restocking fees ranging from 10-50% depending on the item and what condition it was returned back to us in
  • Custom Orders are not eligible for returns, unless item was damaged/defective or if the specs are not correct from what was ordered
  • Buyers are responsible for return shipping unless stated otherwise by CNTRST
  • If you received a damaged or defective product, contact us immediately so we can get a replacement sent to you

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Any eligible refunds will be refunded back to the original method of payment. Please contact us to start a return or to find out more information.